Terms of Service

1. Our services and accepting these terms

Yoga Payammehr is the online education brand operated by the Iran-based business Payammehr Health Center (مرکز سلامت پیام مهر), whose stated licence number is 244501/الف, issued by Iran's Ministry of Sport and Youth. These services are education in yoga, breath awareness, body awareness and meditation; the licence reference does not represent authorisation for medical diagnosis or treatment. Free website content is general information; paid courses are offered under the specific description provided for each course.

The legal operator is Payammehr Health Center (مرکز سلامت پیام مهر). Our business and formal correspondence address is: تهران، سعادت‌آباد، بلوار دریا، مطهری شمالی، خیابان اناری، پلاک ۳۰ (No. 30, Anari Street, North Motahari, Darya Boulevard, Saadat Abad, Tehran, Iran). This is for formal business correspondence and is not a walk-in yoga studio or class venue. Please use the online contact page for inquiries or complaints.

Where these Terms and the course-specific details have been clearly made available before registration and payment, completing course registration signifies acceptance of the version presented at that time. Mere silence or visiting the website is not acceptance. Acceptance of these general Terms does not itself provide any separate agreement that may be legally required for early commencement of services, nor does it waive statutory withdrawal rights or other non-waivable consumer protections. If anything is unclear, contact us before purchase.

Course registration currently takes place through Instagram Direct Messages. Before payment, students will be sent a link to these Terms alongside the relevant course information, including the price, schedule where applicable, access period, activation method (including the maximum 24-hour manual activation window for recorded courses), and the final-sales policy subject to statutory consumer rights. Students can review these details and ask questions before completing registration and payment.

2. Enrolment, access and student accounts

Valid registration and confirmation may be required to access paid services. A personal link or another method of authentication may be issued for your student account; keep it secure and report any suspected unauthorised access.

Unless expressly permitted, course access is personal to the enrolled student. Sharing access links, credentials or playback permissions, reselling access or bypassing access restrictions is not allowed. Please contact support if you cannot access a purchased course.

3. Live courses, recordings and access periods

Whether a course is live or recorded, the schedule, instructor, syllabus and access period for sessions or resources are described in the specific course offer or enrolment confirmation. Access may expire and does not mean permanent ownership of the material.

Schedules may change for reasonable reasons with appropriate notice. The availability of replays, downloadable resources and the length of access vary by course; recordings or downloads are not guaranteed unless expressly included in the offer.

4. Prices, payments and confirmations

The price, currency, available payment methods, any instalment option, due dates and included services should be disclosed before you complete an enrolment. Use only payment instructions provided through official Payammehr channels and retain proof of payment until confirmed.

For recorded courses, access is activated manually after successful payment and receipt of the necessary enrolment details, within a maximum of 24 hours under our current process. Payment does not provide instant or automatic access. Contact us if activation is delayed or there is an access problem. Payment status and receipts may be handled for accounting and support. Do not submit card secrets, banking credentials or passwords through the contact form.

5. Cancellation, withdrawal and refunds

Under Payammehr's current policy, course purchases and enrolments are final once paid, and we do not ordinarily offer discretionary cancellations, enrolment transfers or voluntary refunds. This policy must be clearly communicated before payment and applies only to the extent permitted by non-waivable consumer rights and applicable law. For a statutory withdrawal request, non-delivery or a payment dispute, please contact us.

Under Articles 37–38 of Iran's Electronic Commerce Act, distance contracts generally carry a statutory withdrawal period of at least seven working days, subject to statutory conditions. The Article 38 implementing regulation provides an exception for services started before that period ends with the consumer's agreement; payment or manual activation alone is not a waiver of a statutory withdrawal right without any required valid agreement to early performance; other applicable exceptions or mandatory rights must also be respected. Nothing in these terms eliminates a legally available withdrawal right or a mandatory refund remedy for non-delivery. If Payammehr cannot deliver a purchased service, we will assess the issue and provide a remedy or refund where required by our commitments and applicable law.

6. Health, wellbeing and safe participation

Yoga, breathing practices and meditation may not be suitable for everyone in all circumstances. Our materials and classes are educational; they do not constitute personal medical diagnosis or treatment and are not a substitute for advice from a qualified professional.

If you are pregnant, have an injury or medical condition, or experience pain, dizziness or limitations, consult an appropriate professional before starting or changing practice, and share only necessary information with your instructor. Practise within your capacity and stop if you experience pain or concerning symptoms.

7. Intellectual property and permitted use

Written materials, images, videos, recordings and other original Payammehr educational content belong to their respective rights holders or are used under permission, as applicable. Enrolment grants a limited, personal and non-transferable right to access the applicable course material during the agreed period.

Re-recording, publicly sharing, reselling, reposting, uploading elsewhere or circumventing content protections without permission is prohibited, except to the extent permitted by applicable law, including lawful quotation or fair uses.

8. Respectful participation and acceptable use

Respect the teacher and other students. Do not harass, threaten, impersonate others, spam, disclose other students' personal information or disrupt the class and support systems.

Serious abuse or security violations may lead to access restrictions as permitted by law, with relevant statutory rights preserved. Any payment, refund or dispute implications should be assessed fairly and separately.

9. Technical requirements and external platforms

Joining online classes and watching recordings requires internet access and a compatible browser or device. Some sessions and content may rely on external communication or video delivery providers, whose availability can vary with networks and provider restrictions.

Contact us about technical difficulties. External links such as WhatsApp and Instagram are subject to those providers' terms and privacy policies. Payammehr will take reasonable steps to address issues within our control but cannot guarantee uninterrupted operation of the internet or third-party networks.

10. Responsibility and statutory protections

Free website content is provided for general education; we do not guarantee individual fitness, wellbeing or learning results. You should assess practice suitability for your circumstances. This does not remove responsibilities that a supplier cannot lawfully exclude.

Our commercial services are provided from Iran and primarily operate within the framework of applicable Iranian law; this does not eliminate any mandatory consumer protection that may apply under other relevant laws. No clause here excludes liability that cannot legally be limited. We aim to address complaints through direct communication, without restricting your rights to approach competent authorities under applicable law.

11. Changes to these terms and support

Payammehr may revise these Terms and publish an updated version without prior notice, except where applicable law requires notice or agreement. We will update the review date on this page, and revised Terms generally apply to new registrations from publication. For courses already purchased, the terms and commitments agreed at purchase remain applicable unless a fair, legally permitted change or valid further agreement applies. No unilateral revision removes mandatory consumer rights or previously agreed obligations contrary to law.

For courses, enrolment, technical issues, cancellations or complaints, please use the online channels on our contact page. Our Privacy Policy separately explains how personal information is handled.